Care Coordinator

At Caring Hands Senior Services, we dedicate ourselves to providing a comprehensive range of high-quality and compassionate home care services. Our agency recognizes the unique needs and preferences of individuals in a home setting, and we offer personalized care plans tailored to meet their specific requirements. Our services encompass a wide range of care areas, ensuring that our clients receive the support they need to maintain their independence and enhance the dignity and quality of lifestyles they deserve.

Setting

• Home Health Care: This position involves acquiring new clients, conducting client assessments, developing personalized care plans, coordinating care services, and acting as a point of contact for clients and their families.

Hours to be Worked

• Full-Time: Monday to Friday and weekends as needed.

Title of Position

• Care Coordinator

Duties

• Conduct market research to identify potential clients and market opportunities.
• Generate leads through various channels, including cold calling, networking, and referrals.
• Conduct consultations with prospective clients to understand their needs and explain our services.
• Present and promote our services to potential clients in a compelling and persuasive manner.
• Attend industry events, conferences, and networking activities to expand professional network and generate leads.
• Stay up to date with industry trends, competitor activities, and market dynamics
• Conduct comprehensive assessments of clients’ physical, emotional, and social needs in collaboration with RN.
• Collaborate with clients, their families, and RN to develop personalized care plans.
• Coordinate care services and schedules with caregivers, ensuring appropriate staffing levels and continuity of care.
• Serve as a point of contact for clients and their families, addressing any concerns, questions, or requests promptly and effectively.
• Maintain accurate and up-to-date client records, including assessments, care plans, and progress notes.
• Stay informed about changes in clients’ conditions, medical treatments, and medications and inform well necessary.
• Adhere to all regulatory guidelines and ensure compliance with industry standards.

Requirement

• Strong knowledge of home care services, healthcare systems, and medical terminology
• Excellent assessment and care planning skills
• Compassionate and empathetic approach to client care
• Excellent communication and interpersonal skills
• Ability to build and maintain effective relationships with clients, and families.
• Knowledge of relevant regulations and compliance requirements
• Self-motivated with a proactive and results-driven approach
• Strong presentation skills and ability to articulate the value proposition of our services
• Willingness to travel locally for client meetings and industry events as needed
• High school diploma or equivalent; bachelor’s degree in a related field is preferred

Special Employer Policies or Limitations

• Compliance: Adherence to all agency policies, state and federal regulations, and ethical standards.
• Confidentiality: Maintain strict confidentiality of client information.
• Background Check: Must pass a background check and drug screening.

Join Our Team! If you are a dedicated and compassionate with a passion for providing high-quality home health care, we invite you to apply for this rewarding position. Help us make a difference in the lives of our clients by ensuring they receive the best possible care in the comfort of their homes.